jk99 Terms and Conditions

1 Introduction and Acceptance

jk99 (referred to hereinafter as "we", "our", or "the platform") is an online casino and betting service provider. These terms and conditions ("Terms") apply to the use of the jk99 website and all its associated services.

By creating an account on our platform, logging in, or using any service, you are considered to have fully read, understood, and agreed to comply with these Terms. If you do not agree with these Terms, please refrain from using our services.

These Terms form a legally binding agreement. Our Privacy Policy and Responsible Gaming Policy are an inseparable part of these Terms.

2 Account Registration and Eligibility

To create an account on jk99 and use its services, you must meet the following eligibility criteria:

• You must be at least 21 years of age.
• Online gaming must be legally permitted in the country or region where you are located.
• You will register using genuine, verifiable identity information.
• Each individual may open only one account.
• You are not acting on behalf of any person or entity on a prohibited list.

2.1 Registration Process

The information you provide at the time of registration must be true, accurate, and complete. jk99 reserves the right to close the account and forfeit deposited funds if false information is provided.

2.2 Single Account Policy

Opening multiple accounts under the same person's name is strictly prohibited. If multiple accounts are detected, all accounts will be closed and any earned bonuses may be forfeited where applicable.

3 Age Verification

jk99 is committed to protecting minors from gaming. This platform operates exclusively for those aged 21 and above.

• As part of account verification, we may request proof of age at any time.
• Age will be verified through a National Identity Card (NID), passport, or driving licence.
• Withdrawal facilities may be temporarily suspended until verification is complete.
• If an account belonging to a person under 21 is identified, it will be closed immediately and the process of returning deposited funds to the family will begin.

4 Account Use and Security

Maintaining the security of your account is entirely your responsibility. Please follow the guidelines below:

• Always keep your password confidential and do not share it with anyone.
• Log out of your account after each session, especially when using a shared device.
• If you suspect unauthorised access, notify our support team immediately.
• The account may only be used by the registered individual — giving access to third parties is prohibited.

4.1 Prohibited Activities

Participation in any of the following activities is strictly prohibited:

• Playing games using automated software, bots, or scripts.
• Attempting to manipulate the outcome of any game.
• Colluding with other players to use strategies against the platform.
• Using the platform for money laundering or any other unlawful financial activity.

5 Deposit and Withdrawal Policy

5.1 Deposits

The minimum deposit amount on jk99 is ৳100 (one hundred taka) and this applies to all payment methods. We support the following payment methods:

• bKash
• Nagad
• Rocket
• Upay
• Bank Transfer

Deposits are generally credited to the account instantly. If there is a delay for any reason, please notify our support team.

5.2 Withdrawals

The minimum withdrawal amount is ৳1,000 (one thousand taka). Withdrawal requests generally take 30 minutes to 3 hours to process.

• Account verification (KYC) must be completed before making a withdrawal.
• Withdrawal requests must be made using the same payment method that was used for the deposit.
• Withdrawals will not be processed if the required wagering requirement for the deposit has not been met.
• jk99 reserves the right to temporarily suspend a withdrawal if fraud is suspected.

5.3 Currency

All transactions are conducted in Bangladeshi Taka (BDT / ৳).

6 Bonuses and Promotional Offers

jk99 offers various bonuses and promotional offers. The following terms apply to the use of these offers:

6.1 Welcome Bonus

New members will receive a 100% welcome bonus on their first deposit, up to a maximum of ৳20,000. The wagering requirement for this bonus is 10x (ten times).

• Example: If a ৳10,000 deposit earns a ৳10,000 bonus, the total of ৳20,000 must be wagered 10 times — that is, ৳200,000 in betting must be completed before a withdrawal can be made.
• The bonus must be used within a set period from the date it is issued.
• Bonuses cannot be transferred to another account.

6.2 VIP Cashback

jk99's VIP program has four tiers. Weekly cashback is available at each tier:

• Bronze tier — up to 0.2% cashback per week.
• Silver tier — up to 0.4% cashback per week.
• Gold tier — up to 0.6% cashback per week.
• Platinum tier — up to 0.8% cashback per week.

Moving up to a higher VIP tier depends on activity and engagement on the platform. Cashback bonuses may have their own wagering conditions.

6.3 General Bonus Terms

• If bonus abuse is detected, the relevant bonus may be forfeited and the account may be closed.
• jk99 reserves the right to modify, suspend, or cancel any bonus offer.
• Claiming bonuses on multiple accounts from the same household, address, or IP address is prohibited.

7 Gaming Rules

All games offered on jk99 are provided by third-party software providers (such as Pragmatic Play, Evolution Gaming, JILI, PG Soft, Spribe, Ezugi, Microgaming, and NetEnt). The individual rules of each game apply.

• If a technical error occurs during a gaming session, the relevant round may be cancelled and the bet will be returned.
• If the internet connection is lost mid-game, the outcome of that round will be determined according to what is recorded on the game server.
• Any winnings obtained due to a software error or bug are not valid and will be cancelled.
• jk99 reserves the right to add, modify, or remove any game.

7.1 Sports Betting

Betting is available on various sports including cricket, football, and kabaddi. There is the opportunity to place bets on international and domestic events including BPL, IPL, T20 World Cup, and ICC tournaments. Settlement rules for bets in the event of a match cancellation or uncertain situation will be communicated separately.

8 Fair Play and Fraud Prevention

jk99 is committed to ensuring a fair and transparent gaming environment. We use advanced technology to detect fraud, manipulation, and abuse.

• If suspicious activity is detected, the account may be temporarily suspended for investigation.
• Anti-money laundering (AML) and know your customer (KYC) policies are strictly followed.
• User information may be provided upon request from the relevant authorities.
• Your information and transactions are kept secure using SSL encryption and modern security technology.

9 Privacy and Data Protection

Details regarding the collection, storage, and use of your personal information are set out in our Privacy Policy, which is an inseparable part of these Terms.

In brief: we use your information solely for the purpose of providing services. Your information is not sold to third parties. All data is protected by SSL encryption.

10 Responsible Gaming

jk99 firmly believes in responsible gaming. We want our users to enjoy gaming as a form of entertainment, not as an addiction.

• We provide users with the ability to set deposit limits, take breaks, or temporarily self-exclude their account.
• If signs of a gaming problem appear, please contact our support team.
• This platform operates exclusively for those aged 21 and above.

For more information, visit our Responsible Gaming page.

11 Intellectual Property

The jk99 website, its logo, brand name, design, content, software, and all materials are protected under jk99's intellectual property rights.

• Copying, reproducing, or distributing our content without prior permission is strictly prohibited.
• Games provided by third-party software providers are subject to their own intellectual property rights.
• Unauthorised use of our trademark or brand identity is prohibited.

12 Limitation of Liability

Under applicable law, jk99 is not liable for the following:

• Losses caused by internet disconnection, server downtime, or technical errors.
• Delayed or failed transactions due to errors by third-party payment service providers.
• Losses caused by the user's own negligence or breach of terms.
• Losses resulting from unauthorized use of an account, if the user did not take proper precautions.

Our liability is always limited to the extent permitted by applicable local law.

13 Account Cancellation & Suspension

13.1 Closure by User

You may request to close your account at any time through our support team. Before closing the account, you may withdraw any available balance after meeting the applicable withdrawal conditions.

13.2 Closure by jk99

jk99 may cancel or suspend an account without prior notice for any of the following reasons:

• Violation of any clause of these terms and conditions.
• Participation in fraud, bonus abuse, or dishonest activity.
• Opening an account with false information.
• Detection of an account belonging to a minor.
• Legal or regulatory reasons.

In the event of account cancellation, a process will be followed to return any valid balance (excluding bonuses).

14 Changes to Terms and Conditions

jk99 reserves the right to change, update, or amend these terms and conditions at any time. For significant changes, we will notify you via your registered email or through a notice on the platform.

Continuing to use the platform after changes have been made constitutes acceptance of the new terms and conditions. Therefore, it is recommended that you review this page regularly.

15 Contact

If you have any questions, complaints, or need clarification regarding these terms and conditions, please contact us:

• 24/7 live chat support — assistance available in Bengali.
• Email: [email protected]

We try to resolve all complaints and questions as quickly as possible. Our support team is available 7 days a week, 24 hours a day.